Detailed directions to the regular meeting points can be found on the ‘How to Find Me’ page, but if you’re still struggling please don’t hesitate to give me a call on EN +44 (0) 7410 439 730 or FR +33 (0) 651 804 574.

In the event of customer cancellation of lessons/bookings, the following charges apply:

More than 6 weeks notice = 20% loss of the total booking amount.

2 to 6 weeks notice = 50% loss of the total booking amount.

2 to 0 weeks notice = 100% loss of the total booking amount.

For full information on our refunds policy please visit out Terms & Conditions page.

Great question! First things first communicate the needs of your lesson/your skill level during booking.

In the run up to the appointment make sure all your gear is ready to go (including relevant safety equipment), make sure you’ve got a lift pass (total beginners may not need one), and make sure you’ve checked the information on the following pages: ‘How to Find Me’, ‘Terms & Conditions’, ‘Health & Safety‘ and ‘Insurance‘.

You can also check out the relevant ‘Lessons’ page to make sure your lesson doesn’t have any extra requirements, i.e. Additonal kit for Off-Piste safety precautions.

If you have any other questions please email get in touch.

Aspect reserve booking places for a maximum of 72 hours from the date of invoice issue or payment request.

To confirm bookings, please return payment within 72 hours of receipt of invoice or payment request. For more immediate bookings i.e within 2 weeks, payment will be required in full before the booking commences as per the T&C’s.

Advance bookings require a non-refundable deposit of 20% of the total booking amount. The remaining 80% will be due 6 weeks before the date of the first lesson booked.

Any bookings made less than 6 weeks in advance will require the full amount within 72 hours.

Lessons are to be paid by bank transfer. Aspect is not responsible for any additional fees related to the transfer such as currency exchange, or for mistakes made during the transfer process by the client.

Detailed information can be found in our ‘Terms & Conditions‘. 

You are welcome to observe, take photos, and video from a safe distance without impeding other mountain users. If you are dropping off your child, you must ensure I am aware you are the parent/guardian before the session starts for child safety protocol. 

In most cases I’ll be happy to accommodate you, so please give me a call or an e-mail and we’ll build a package tailor made for your trip. 

Specialist off-piste safety gear is not provided directly, but it can be rented locally. Guidance will be provided on trusted rental shops, checking kit safety, and using equipment correctly.

You can find more information on the equipment you’ll need on our Off-Piste page.

I get that unforeseen circumstances can occur, but it’s really important that you let me know as soon as you realise you’re going to be delayed.

Unless I have heard from you, I will wait for no more than 30 mins after the sheduled start time.

Being a snowboarding specialist I do not. However, I will be happy to suggest where to contact if it’s skiing you’re after. I have plenty of reliable contacts to ensure you get a great experience on the skis too.

You sure can! For large, multi-day bookings I will always encourage you to get in touch with first to discuss your needs directly, but if you’d like to book straight away via the form feel free.

The quick answer is: however works best for you and whatever works best given the length of your booking.

During booking you’ll be asked to layout your general skill level and what area(s) you’d like to improve in. I’ll get in touch and confirm the details.

Make sure you get to the meeting point in good time to maximise the duration of your session, and if you’ve booked an all day session there will be an adaquate break for lunch.*

*Lunch is not included in the lesson price

Lessons run in all safe weather conditions. On rare occasions when severe weather forces full lift closures or mountain shutdowns, insurance policies should cover missed days. Claims for lift disruptions or weather access issues should be processed through your personal insurance provider or lift company. Ensure you have valid Insurance prior to travel.

No. All bookings are strictly private for you and your chosen group (friends/family). No outside individuals will be added to your session.

If you encounter technical issues, book directly by calling +44 (0) 7410 439 730 / +33 (0) 651 804 574 or emailing in**@****************ng.com.