These Terms & Conditions apply to all snowboard lessons, coaching sessions and instructor training booked with Aspect Snowboarding (“Aspect”).
Aspect is an independent snowboard coaching business based in Tignes, France, offering private coaching in Tignes and Val d’Isère.
By confirming a booking, the person making the booking (“the client”) agrees to these Terms & Conditions on behalf of themselves and, where applicable, any other participants included in the booking.
These terms are governed by applicable French law, including any mandatory consumer protections.
The following is a summary of the main booking conditions. Please read the full Terms & Conditions below before making a booking.
Deposits & Payments
More than 6 weeks before your first lesson: a 20% non-refundable deposit is required to secure your booking, with the remaining balance due 6 weeks before the lesson.
Within 6 weeks of your first lesson: full payment is required to confirm the booking.
Cancellations by the Client
More than 6 weeks before the first lesson: 20% of the total booking cost is retained.
Between 2 and 6 weeks before the first lesson: 50% of the total booking cost is retained.
Less than 2 weeks before the first lesson: 100% of the total booking cost is retained.
Insurance
All participants must arrange suitable insurance covering winter sports activities, medical treatment, mountain rescue, repatriation and cancellation or curtailment of their booking. Aspect does not provide insurance.
Weather, Lifts & Equipment
Lessons normally take place in a wide range of mountain and weather conditions. Poor visibility, snowfall or partial lift closures do not automatically entitle clients to a refund.
All participants must provide their own suitable snowboard equipment, clothing and lift passes.
For equipment information, please visit the Equipment page.
If you have any questions before booking, please get in touch.
1.1. A booking request is not confirmed until Aspect has accepted the booking and issued written confirmation.
1.2. Bookings are subject to availability and acceptance by Aspect.
1.3. Where a payment request or invoice is issued, the requested payment should be made within 72 hours unless otherwise agreed. Availability cannot be guaranteed after this period.
1.4. Prices are confirmed at the time of booking and will not be changed for a confirmed booking, except where a correction is required by applicable law or agreed with the client.
1.5. The person making the booking is responsible for ensuring that all participants are aware of the relevant booking conditions and requirements.
1.6. Bookings are personal to the named participants and cannot be transferred to another person without prior agreement from Aspect.
1.7. Aspect provides private snowboard coaching for individuals and their own groups. Group size and any additional participant charges are confirmed at the time of booking.
2.1. All prices are quoted and payable in euros (€).
2.2. For bookings made more than 6 weeks before the first lesson, a deposit of 20% of the total booking cost is required. The remaining balance must be paid no later than 6 weeks before the first lesson.
2.3. Bookings made within 6 weeks of the first lesson require full payment.
2.4. All lessons must be paid for in full before they begin.
2.5. Payment instructions will be provided when the booking is arranged. Where payment is made by bank transfer, any bank charges, exchange fees or transfer costs are the responsibility of the client.
2.6. Clients are responsible for checking payment details carefully before making a transfer.
3.1. If a client wishes to cancel a confirmed booking, the following cancellation charges apply:
More than 6 weeks’ notice: 20% of the total booking cost.
Between 2 and 6 weeks’ notice: 50% of the total booking cost.
Less than 2 weeks’ notice: 100% of the total booking cost.
3.2. Cancellation charges are calculated from the scheduled date of the first lesson included in the booking.
3.3. Cancellation requests must be submitted in writing by email to in**@****************ng.com. Aspect will acknowledge receipt of the request.
3.4. Requests to change booking dates or times are subject to availability and are not guaranteed. Where a change cannot be accommodated, the applicable cancellation conditions will apply.
3.5. Clients are strongly advised to arrange insurance that covers cancellation due to illness, injury, travel disruption or other unforeseen circumstances.
3.6. These cancellation conditions do not affect any statutory rights or refunds required by applicable law.
4.1. Aspect reserves the right to cancel or reschedule a lesson where circumstances prevent it from being delivered safely or reasonably. This may include instructor illness or injury, serious safety concerns or other circumstances outside Aspect’s reasonable control.
4.2. If Aspect is unable to deliver a booked lesson due to instructor illness, injury or another reason within Aspect’s responsibility, the client will be offered an alternative date where possible or a refund for the coaching not provided.
4.3. Where circumstances beyond Aspect’s control prevent a lesson from taking place, the situation will be assessed in accordance with these Terms & Conditions and applicable law.
4.4. Aspect will communicate any necessary changes as soon as reasonably possible.
5.1. Snowboarding takes place in a mountain environment where weather, snow conditions, visibility and lift operations can change rapidly.
5.2. Lessons will normally continue in a wide range of weather and snow conditions. Snowfall, poor visibility, cold temperatures or partial lift closures do not automatically result in cancellation.
5.3. The instructor will assess the conditions and select suitable terrain and activities for the participants’ abilities and the circumstances.
5.4. Where conditions make the planned activity unsuitable, the instructor may adapt the session, change the meeting location or use alternative terrain.
5.5. Where a lesson cannot safely or reasonably take place, including where essential lift infrastructure is unavailable, Aspect will assess the available options and any refund or rescheduling obligations in accordance with applicable law.
5.6. Clients are encouraged to obtain insurance covering disruption caused by adverse weather, lift closures and other circumstances affecting their holiday.
6.1. Clients must arrive at the agreed meeting point on time, wearing suitable clothing and with their equipment ready.
6.2. If a client expects to be late, they should contact Aspect as soon as possible.
6.3. The instructor will normally wait for up to 30 minutes after the agreed start time unless alternative arrangements have been made.
6.4. Late arrival does not automatically extend the scheduled lesson time.
6.5. Where a client misses a lesson, arrives late or chooses to finish early for personal reasons, a refund or replacement session will not normally be provided.
6.6. If a participant is unable to continue because of illness, injury or fatigue, the instructor may adapt or end the session where appropriate. Clients should refer to their insurance provider regarding any claim for unused coaching.
6.7. Nothing in this section limits rights that cannot legally be excluded.
7.1. A parent or responsible adult must make themselves known to the instructor when dropping off a child for a lesson.
7.2. All children must wear a suitable, properly fitted helmet.
7.3. Parents or responsible adults must provide accurate information about the child’s age, ability, relevant medical needs and any other circumstances that may affect participation.
7.4. A parent or responsible adult must be available to collect the child promptly at the agreed finishing time and location.
7.5. Parents are encouraged to arrive approximately 15 minutes before the scheduled end of the lesson.
7.6. If a parent or responsible adult is significantly late collecting a child, Aspect may charge for additional supervision time where reasonable and agreed or otherwise legally recoverable.
7.7. The instructor may adapt or discontinue a child’s lesson where their safety, wellbeing, clothing, equipment or physical condition makes continued participation unsuitable.
8.1. Snowboard equipment, clothing and lift passes are not included in the coaching price unless expressly agreed otherwise.
8.2. Clients must arrive with suitable, properly maintained equipment appropriate to their ability and the planned activity.
8.3. Participants must wear suitable mountain clothing and are strongly encouraged to wear a helmet. Helmets are compulsory for children.
8.4. Clients are responsible for obtaining a valid lift pass for the area in which the lesson takes place.
8.5. Where off-piste coaching is arranged, appropriate avalanche safety equipment may be required. The instructor will advise on requirements based on the planned session and conditions.
8.6. The instructor may decline to undertake an activity where equipment is unsuitable or essential safety equipment is unavailable.
8.7. Further information is available on the Equipment page.
9.1. Snowboarding is a physically demanding activity and involves inherent risks.
9.2. Clients should ensure they are physically capable of participating in their booked session.
9.3. Clients should inform Aspect before the lesson of any medical conditions, injuries, disabilities or other requirements that may affect their participation or require reasonable adjustments.
9.4. Aspect will make reasonable efforts to accommodate individual requirements within the scope of the coaching services, available equipment and instructor qualifications.
9.5. Where necessary, Aspect may ask clients to obtain appropriate medical advice before participating.
9.6. If a session cannot be delivered safely or appropriately, Aspect will discuss the available options with the client.
9.7. Personal and medical information will be handled in accordance with applicable data protection requirements.
10.1. Snowboarding involves risks, including falls, collisions, changing snow conditions, variable terrain and other mountain hazards.
10.2. All participants must follow the instructor’s reasonable safety instructions and respect other mountain users.
10.3. Clients must ride within their abilities and inform the instructor if they feel uncomfortable, unwell or unable to undertake an activity.
10.4. The instructor may change the planned activities, terrain or lesson structure where necessary for safety.
10.5. Aspect may refuse or discontinue coaching where a participant:
Is under the influence of alcohol or drugs.
Behaves aggressively, abusively or in a manner that endangers themselves or others.
Refuses to follow reasonable safety instructions.
Does not have suitable equipment or clothing.
Is medically or physically unfit to continue safely.
10.6. Where a lesson is discontinued because of a participant’s conduct or failure to meet reasonable safety requirements, a refund will not normally be provided, subject to applicable law.
11.1. Off-piste and freestyle snowboarding involve additional risks beyond those encountered on ordinary marked pistes.
11.2. Participation in these activities depends on the rider’s ability, equipment, prevailing conditions, terrain and the instructor’s professional assessment.
11.3. Off-piste sessions will only take place where the activity is appropriate, within the instructor’s professional authorisation and permitted by applicable rules.
11.4. The instructor may change, restrict or cancel a planned off-piste or freestyle activity if conditions are unsuitable.
11.5. Clients must ensure their insurance covers the specific activities they intend to undertake, including off-piste or freestyle snowboarding where relevant.
12.1. Clients are responsible for arranging suitable insurance before participating in any lesson or coaching session.
12.2. Insurance should provide appropriate cover for:
Winter sports and snowboarding activities.
Emergency medical treatment.
Mountain rescue and evacuation.
Repatriation where necessary.
Personal accident and third-party liability.
Cancellation, interruption or curtailment of lessons and travel.
12.3. Clients should check that their policy covers the specific activities they intend to undertake, particularly off-piste snowboarding, freestyle activities or instructor training.
12.4. Aspect does not provide personal accident, travel, medical, rescue or cancellation insurance.
12.5. Where appropriate, Aspect may provide reasonable documentation confirming booked or cancelled coaching to support an insurance claim. Acceptance of a claim remains the responsibility of the insurer.
13.1. Accommodation, airport transfers, equipment hire, lift passes and other third-party services are subject to the terms and conditions of their respective providers.
13.2. Unless expressly agreed otherwise, Aspect does not act as the provider of these services.
13.3. Clients are responsible for making and checking their own travel, accommodation, equipment hire and transport arrangements.
13.4. Any concerns or claims relating to independently booked third-party services should normally be directed to the relevant provider.
13.5. Nothing in this section excludes any responsibility Aspect may have under applicable law.
14.1. Aspect takes reasonable care in delivering coaching and making professional decisions appropriate to the conditions, participants and activities involved.
14.2. Clients acknowledge that snowboarding carries inherent risks that cannot be eliminated entirely, even when reasonable precautions are taken.
14.3. Clients are responsible for following reasonable instructions, using suitable equipment and providing relevant information about their ability, fitness and medical needs.
14.4. Aspect’s liability will be determined in accordance with applicable French law and the circumstances of any incident.
14.5. Nothing in these Terms & Conditions excludes or restricts liability where doing so would be unlawful, including any mandatory rights or protections available to consumers.
15.1. Circumstances beyond reasonable control may affect the delivery of lessons or the client’s ability to attend.
15.2. Such circumstances may include severe weather, natural disasters, significant transport disruption, government restrictions, public health emergencies, industrial action or other exceptional events.
15.3. Where such circumstances arise, Aspect will consider whether the lesson can reasonably and safely proceed, be adapted or be rescheduled.
15.4. Any cancellation, refund or other contractual consequences will be determined in accordance with applicable law, including relevant French rules concerning force majeure.
15.5. Clients are encouraged to obtain appropriate travel and cancellation insurance for circumstances affecting their ability to attend.
16.1. Clients are responsible for ensuring that they meet all passport, visa, immigration and travel requirements relevant to their journey.
16.2. Clients should check current requirements with official government sources before travelling.
16.3. Where applicable, clients should carry appropriate health insurance documentation, such as a valid GHIC or EHIC, alongside suitable travel insurance.
16.4. A GHIC or EHIC does not replace comprehensive travel insurance and may not cover mountain rescue, repatriation or all winter sports activities.
16.5. Aspect is not responsible for independently arranged travel or for a client’s failure to meet applicable entry requirements, except where responsibility arises under applicable law.
17.1. Aspect collects and processes personal information where necessary to manage bookings, communicate with clients and deliver coaching services.
17.2. Personal information will be handled in accordance with applicable data protection law.
17.3. Further information about the collection, use and protection of personal data is available in the website’s Privacy Policy.
18.1. These Terms & Conditions are governed by applicable French law.
18.2. Nothing in these terms removes any mandatory consumer protections or rights that apply under relevant legislation.
18.3. Any dispute will be handled in accordance with applicable legal procedures and jurisdictional rules.
If you have any questions about these Terms & Conditions or would like to clarify anything before booking, please get in touch.
Email: in**@****************ng.com
Business Information
ASPECT SNOWBOARDING
SIRET: 83385674300038
CHEMIN DES CHAUDANNES
73320 TIGNES
FRANCE